Key Responsibilities: - Handle general administrative tasks including data entry, filing, document preparation, and updating internal systems - Answer incoming phone calls and respond to customer enquiries in a professional and friendly manner - Provide basic information about services and direct calls or queries to the appropriate team - Support the sales team by taking initial details from potential customers and recording enquiry information accurately - Manage incoming emails and assist with scheduling appointments or follow-ups - Maintain organised office procedures and support wider team tasks as needed
Requirements: - Previous administrative experience preferred - Confident, polite telephone manner - Strong organisational skills and attention to detail - Ability to multitask and handle a variety of tasks in a busy environment - Comfortable providing light customer service and supporting initial sales enquiries - Proficient with Microsoft Office (Word, Excel, Outlook)