Pertemps are currently recruiting for multiple Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment until the end of the year.
Working Hours are either 6am – 2.30pm or 1.30pm – 10pm and will involve occasional weekend shifts. You will then need to work four shifts of 6pm - 2am from the 20th – 23rd December.
Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers
Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages
The Role: - £12.70 per hour - 6am – 2.30pm or 1.30pm – 10pm and will involve occasional weekend shifts. - Working 6pm – 2am for four shifts, from 20th December – 23rd December - Ongoing position until the end of the year - Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch