Account Manager

Sales Account Manager
We’re excited to be recruiting on behalf of a well-respected supplier who are looking for a Sales Account Manager to join their friendly, supportive team. This is a fantastic opportunity to join a genuine business known for looking after their people, offering comprehensive training & creating long-term care opportunities.

They’re not necessarily looking for someone with lots of sales experience – instead, they want the right attitude; common sense, willingness to learn, proactive mindset, and confidence using computers/admin systems. If you enjoy speaking with customers, supporting a busy team, and building strong relationships, this could be the perfect role for you.

*Full driving licence is required*

The Role

• Manage the enquiries inbox, ensuring quotes and orders are handled promptly.
• Act as the main point of contact for your allocated customers.
• Build strong, long-lasting customer relationships.
• Make outbound calls to proactively engage customers and generate new business.
• Answer incoming calls and respond to customer queries.
• Meet personal sales targets and contribute to wider company goals.
• Provide exceptional customer service - quotes issued within 1 working hour.
• Support with pricing queries, upselling opportunities, and problem-solving.
• Resolve issues relating to pricing, delivery, orders, or complaints.
• Attend sales meetings, training sessions, and customer events/trade days.
• Work collaboratively with senior management and colleagues across the business.
• Maximise branch engagement and re-engage non-spending customers.
• Communicate effectively across departments to support a smooth workflow.

The Person

• Someone with solid admin, office or customer service experience
• Confident on the phone and comfortable with outbound calling
• Common sense, good judgement, and a proactive attitude
• Willingness to learn and take initiative
• Strong communication skills and a positive approach
• Sales experience is beneficial but not essential
• A team player with a willingness to support various areas of the business

The Package

• Monday to Friday, 8.30am – 5pm
• Salary of up to £30,000 + comission (OTE £35,000) & bonuses
• 20 days holiday + BH & Christmas Shutdown
• Great perks & incentives
• Long-term progression opportunities within a growing business
• Free onsite parking available